Responsive recruiter

Benefits:

IRA
Tuition Discounts
Aflac & Life insurance
Sick and Earned Time Off
Training & development

We are currently seeking an enthusiastic and motivated individual to join our team as a Part-Time Operations Manager (OM) for our Head Over Heels (HOH) locations in Middletown and Shrewsbury

This dynamic, people-centered position is perfect for someone who thrives in fast-paced, kid-focused environments and is passionate about creating a fun, welcoming, and organized atmosphere for families and staff. As the on-site leader, the OM is a vital part of ensuring smooth daily operations and setting the tone for the gym’s culture and energy.

Position Type: Part-Time (Approx. 4.5 hours per day- Evenings/Saturday Mornings)
Compensation: Based on experience

Key Responsibilities:

Lobby & Culture Leadership

Serve as the primary greeter in the lobby, ensuring each family and child feels welcome, safe, and excited to be at the gym.
Make daily announcements to promote events, activities, and schedule updates.
Build strong relationships with families and foster a sense of community.
Act as the face of the facility and uphold HOH's core values.

Operational Oversight

Manage day-to-day facility operations including opening/closing procedures, cleanliness, class flow, and lobby/front desk coordination.
Collaborate with department leads to optimize space usage and schedules.
Ensure the facility maintains brand standards in appearance and functionality.

Team Leadership & Culture

Support department team leads and assist with maintaining a positive, accountable, and collaborative team culture.
Proactively address team morale, communication, and performance.

Compliance & Safety

Enforce policies related to safety, child protection, and customer service.
Conduct regular walkthroughs and audits to maintain high operational standards.

Qualifications:

3+ years of experience in management, retail, hospitality, customer service, or youth/family programming.
Strong interpersonal and communication skills.
Highly organized and detail-oriented with the ability to manage time and tasks efficiently.
Energetic and confident in engaging with children, families, and staff.
Comfortable making announcements and leading in a public space.
Must be 18 years or older and have access to reliable transportation.

ABOUT US

At Head Over Heels, we’re passionate about inspiring a love for Gymnastics, Dance, Ninja and other related activities in kids of all ages. From preschool classes to competitive levels, we offer something for everyone. With multiple locations and over 4,000 students aged 6 months to 18 years, we’re proud to be a premier children's activity facility serving our community.

Our mission is simple: to create a positive, supportive, and fun environment where students can thrive. We’re all about high-quality instruction that helps kids build skills, gain confidence, and reach their full potential. At Head Over Heels, we believe in promoting a joyful and welcoming space where young athletes feel encouraged and valued. Beyond developing their talents, we focus on fostering grit, responsibility, and character to help them shine both in and out of our facilities!

(if you already have a resume on Indeed)